clubpilates.com

1.8
1.8 Based on 67 reviews

Club Pilates studios offer low-impact, full-body workouts with a variety of classes that challenge your mind as well as your body....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Gregory Bell
Disappointing experience

My experience at Club Pilates Berry Farms has been nothing short of disappointing, and I feel compelled to share my frustration with others considering joining. Despite paying a quite expensive monthly fee, the policies of this establishment feel more like a scam designed to squeeze out every penny from its members.First and foremost, their rigid punctuality policy is absurd. Walking in a mere five minutes late to a class should not result in being barred from participating, especially considering the ongoing monthly payments. It's unfair and unreasonable to penalize members for minor tardiness, especially when unforeseen circumstances can easily cause delays.Adding insult to injury, their cancellation policy is equally exasperating. Charging an additional $10 for canceling a class with less than 12 hours' notice is outrageous. Life is unpredictable, and expecting members to always adhere to such a narrow window is impractical. Whether it's an unexpected work obligation or a family emergency, members shouldn't be financially penalized for circumstances beyond their control.Despite these glaring issues, I must commend Nicole and Teresa, two of the Pilates instructors, for their exceptional work. Despite the club's flawed policies, Nicole and Teresa consistently made me feel welcomed and valued in their classes. Their genuine care for each member's well-being sets them apart, and they deserve recognition for their dedication.In conclusion, while Nicole and Teresa's exceptional instruction is a highlight and the Pilates classes being great for anyone looking into a full-body workout, the overall experience at Club Pilates Berry Farms falls short due to its unjust policies. I have been a member at many different clubs, and I’ve never had as many problems with them as I have had with this one. I strongly advise against anyone considering joining this club until they address these fundamental issues.

1
Date of experience: May 02, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Club Pilates studios offer low-impact, full-body workouts with a variety of classes that challenge your mind as well as your body.

  • language https://clubpilates.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More