I purchased a watch for my daughter’s birthday in August 24, I just found out that the strap is too short and tight on her wrist, I contacted customer service to ask if they had additional links or longer straps, I received a prompt reply with (Unfortunately, this strap cannot be extended with additional links. We also currently do not have a strap available that fits a Fluette where additional links can be added) I replied asking if I could return the item as its not fit for purpose, the reply was a no. I am very disappointed with the outcome and no alternatives offered, so anyone with thick wrists do not bother purchasing a watch from Cluse
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