I was bought a La Tetragone silver mesh strap watch as a gift. Like others have reported here, I experienced problems with the clasp of the strap, which would appear to securely closed only for the watch to later fall off. Concerned that it was a design fault, I bought a replacement strap. However, before changing the straps the watch fell off and the glass of the watch face cracked. I contacted customer services to see if anything could be done given that the damage was sustained as a result of their product being faulty and was very disappointed by their response, which indicated they considered the watch strap not to be faulty upon purchase but to have come lose as a result of wear. It had not, and if it had - after only months of several months intermittent use - it would only again demonstrate that the product was poor quality.
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