Really disappointed with Cluse following an order for a watch for my fiancée's birthday in November. The watch arrived and looked a bit off, it wouldn't fit my fiancée's wrist (was too small). Thought nothing of it, brought it to a jeweller and she laughed saying she has never seen a watch this small in terms of circumference. Cluse provided us with two links in the original order. I reached out to Cluse to explain the situation, they informed me that the pictures show that the watch was as intended and if I want extra links there will be a charge. Having dealt with previous supplies (Rosefield), who went above and beyond with requests and additional information, I feel extremely dissatisfied with the service provided. Anyway I've proceeded with the purchasing of additional links, because i just want my fiancée to be able to wear her birthday watch (bday was November 10th), but I know I wont be purchasing anything from this supplier again.
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