I ordered a Cluse watch for my husband for Christmas - they took the money within 48 hours but the watch has NEVER arrived. I still don't have it but they have my money. Its absolutely scandalous. I've raised three tickets on their website, I've tried to call their contact centre in The Netherlands twice - each time I've waited for 30 minutes and haven't managed to get through to anyone either time.It is appalling how a business can operate like this and seemingly get away with it. I wish I had read Trustpilot reviews before ordering. Now the only route is legal action.
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