My order had not arrived yet after one month after placing it. I tried to reach the customer service and never received an answer through the customer service on the website and on facebook. I finally received an answer on instagram and got contacted by the customer service, which let me know that they probably put my wrong postal code through to the delivery company and then send the order again. They never informed me that they had troubles with my address and I had provided them with all correct and sufficient data. They would just have kept the parcel forever without me asking for it. The product is as expected but the whole delivery process was unacceptable for me as I waited over a month for my order.
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