Oh boy!I purchased a black watch band from Cluse at the beginning of January 2019, however it never arrived. The tracker suggested it had been delivered - strange. I contacted Cluse as soon as I realised, detailing my situation and asking for assistance. I received no response. A week later, I contacted them again, no response. Out of desperation I contacted the courier, to find that I had mistakenly recorded the wrong address and it was sent back to Cluse. It should have arrived with them at that point. So, I contacted Cluse a third time and still no response. This is the most unprofessional service I have ever received (or not received?). No method of contacting them besides email, to which they don't respond. The company had the product returned to them and even then they didn't contact me!!Outrageous. Avoid Cluse if you actually want to receive the product you purchased.
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