I had 3 windows replaced by this company on 30th May. The largest window was fitted with a broken corner on the opener. They started pushing for payment before the installer had left the premises and before I had opportunity to inspect the installation. During inspection I found the silicone finish on 1 window was poor and while rubbing some of excess off a saw cut was exposed. On another window 1 of the finishing strips was scratched. The broken opener was replaced on 3rd. June. After some wrangling the offending finishing straps were replaced and the offending silicone finish corrected. Before the installers left, I attempted to close and lock the replacement opener and the handle jammed. On inspection it transpired that a metal peg was lying on the bottom channel. The installer thought it must have come off the original.On 14th June my wife attempted to close this window and the handle jammed exactly as before. I reported this to the company and was advised there would be a delay in fixing the issue. I then found that the window was missing a metal peg, presumably the 1 found on 3rd June. I contacted again and was asked if I could send a picture. This I duly did. Yesterday, being concerned that I was unable to properly secure the I phoned in the morning. I was advised that I would be contacted to make arrangements for an engineer to visit. Up 17.15 today I have heard nothing.
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Clydebuilt Windows & Doors is a family run business based in Cambuslang, Glasgow covering the whole of Scotland. We specialise in energy-efficient products like PVCu and composite doors, as well as double and triple glazing for homeowners, tenants, commercial customers and the trade.
With decades of experience in the business and a manufacturing base producing Rehau-approved products, you can be assured your home improvement product is from a business you can trust.See more