We dealt with this company when they were called Clydebuilt Home Improvements. Check out the present website URL. This company liquidated in January 2025 and is trading under a new name.Short story is that they owe us £7,100.00 for a deposit we made in January 2024 for a conservatory that never got built. Clydebuilt never even completed the Planning stage. They promised us a full refund as they admitted they could not fulfil the terms of the contract but lied as we never received any money. We have been informed by our lawyer that we have no chance of getting any money back. Our advice is either avoid or if you have a contract then get in touch with your lawyer or take them to the Small Claims Court as soon as you can if you need to. We used the company's own internal complaints process and then Trading Standards process but this just delayed action being taken and any chance of getting our money back. Update:Recently a representative from Clydebuilt contacted my husband and I separately and requested that we take this review down as 'it was bad for business'. I wrote the review but my husband was contacted first. Interesting tactic!They said if we took the review down then they would pay us back amounts of our money over a 16 week period until we got the full amount back.When I requested the full amount to be refunded before I took the review down I was told that I was not in a position to negotiate. I was further told that maybe I could afford to not have my money paid back to me. Unbelievable! This company is incompetent: it could not even get our project through planning stage. Customer service is non existant (when you are checking on progress) or else insulting. They have taken £7,100 of our money and all we want is our money paid back in full. We gave this company every chance but we were let down and manipulated.
Claim your business profile now and gain access to all features and respond to customer reviews.
Clydebuilt Windows & Doors is a family run business based in Cambuslang, Glasgow covering the whole of Scotland. We specialise in energy-efficient products like PVCu and composite doors, as well as double and triple glazing for homeowners, tenants, commercial customers and the trade.
With decades of experience in the business and a manufacturing base producing Rehau-approved products, you can be assured your home improvement product is from a business you can trust.See more
