Always find customer service staff knowledgeable and helpful whether by phone or in person at a branch.
My call was answered in good time following a choice between having music played while on hold or silence with occasional message to confirm call still open, such a good idea!
My question was answered and I am expecting an email confirmation shortly.
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The people that make up The Co-operative Bank have been driven and determined from day one. We are the bank for people with purpose.
