Terrible experience!! No QC on their product. Purchased a card wallet with chain and the outside slot does not fit card. Unfortunately, I live outside of US and a friend in the US got it for me. CS USA told me to contact CS in my country and after 3 months, no solutions. After lots of phone call and emails, they stop reply me unless I call. QC bad, Customer Service the worst. They did not try to help me, just wear me off and stress me out so that I will give up and live with the bad product. NO NO NO Coach!!! You are lucky if you have not got any issues. Once you have an issue they won't help. Stay away from this company.
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Coach is a New York modern luxury brand established in 1941. Coach brings sophistication, authenticity and timeless style to its women's and men's lifestyle collections. Find out more about Coach Home at Coach.com.