I arranged an in-home euthanasia appointment with the service a week in advance, carefully selecting a time that fit the veterinarian’s limited availability. Just two days prior to the appointment, I received a message to reschedule due to an “upcoming emergency” conflicting with my dog’s euthanasia. I later discovered this was not an emergency, but rather a personal obligation the veterinarian chose to prioritize over my appointment. She then attempted to move me to a day that had been unavailable when I originally booked, which left me puzzled as to how that day suddenly became “open.” It seems that convenience was favored over compassion, which is entirely unacceptable given the sensitive nature of this service. I chose not to reschedule and am now left searching for another way for my dog to pass peacefully at home. This experience has been incredibly distressing and reflects behavior that should never happen in end-of-life care. I genuinely hope the service takes this feedback seriously and considers the importance of reliability, clear communication, and compassion when families entrust you with one of the most challenging moments of their lives.
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CodaPet is a network of licensed and compassionate veterinarians who provide in home dogs, cats, and companion animals euthanasia.
