coffeefriend.co.uk

4.2
4.2 Based on 121 reviews

...

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Extremely frustrating experience

This was a terrible experience. I ordered one item, but received the wrong one. When contacting for a refund, I was instructed to take photos of the packaging and fill out a form, all while incurring a £9.99 return fee. Additionally, the parcel was delivered well past their promised time. If you want a refund, it's a nightmare; they seem to avoid after-sales service. I strongly advise avoiding this company.

1
Date of experience: Dec 22, 2025

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