Absolute bait-and-switch scam. Avoid this company.
I was originally quoted $611 over the phone, but once the movers arrived the price suddenly jumped to $2,800. When I questioned the increase, the movers threatened to take my belongings to storage and charge me a daily storage fee if I didn’t pay the full $2,800 upfront. I was told they would not unload my items unless payment was made immediately, leaving me with no real choice after everything was already on their truck.
This move was only 6 miles, from a storage locker in Lisle to my home in Downers Grove, IL. The crew insisted on rewrapping nearly everything due to “company policy,” even after I told them not to, while simultaneously limiting their liability coverage. The same items had been moved into storage earlier that month by Two Men and a Truck without any issues.
I was also charged $100 for treadmill disassembly, despite the treadmill still being fully assembled in my garage today.
The company later falsely claimed I only disclosed five boxes, which is completely inaccurate — I fully described the contents of the storage unit beforehand. Instead of attempting to resolve the situation, I later received a threatening letter from their legal department.
This was one of the most stressful and dishonest service experiences I’ve ever had. I strongly recommend avoiding this company.
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Coffey Bros. Moving provides award winning moving services to it's customers in residential and commercial moving. As a professional licensed and insured moving company with over 10 years of experience, it is our duty to provide you with the best moving services that we can offer. We go above and beyond just setting up a move and showing up on moving day. Instead, our trained and experienced staff will personalize your move based on multiple factors and your needs, which enables our movers to get your job done as quickly and efficiently as possible on moving day in order to save you time, stress, and money.See more