Avoid this company due to poor customer service. It might be acceptable if everything goes smoothly. In my case, my expensive suitcase broke an inner zip after just one week. After weeks of emailing, they agreed to take it back but sent a generic return label without shipping details. After 30 emails, I still have no answers. They respond with 'we are sorry, we will look into this' but take no action. I will never shop here again and would caution others.
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