This is a complete disaster. I filed a report with authorities regarding the company taking my money - £581.16. I placed an order on September 30 and paid £581.16, but my order was canceled on October 7 with a message claiming I had stopped it, which I did not. They said the money would be refunded on October 7, but I still haven't received it. My bank has confirmed that not a single attempt to refund has been made by the company. I even filed a police report. I've contacted them nearly 50 times, and on December 5, I'm still awaiting my refund. Their only response has been a dot. Shameful!
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