Absolutely appalling from start to finish. Upon arrival, it was immediately clear that the accommodation was in an unacceptable and unsafe state, looking nothing like the listing. I raised these concerns with both the property owners and the service, but received no meaningful assistance from either, leaving me no choice but to find alternative lodging. The front door seemed forcibly opened, the sofa was completely unusable, panels were broken, a strong smoke smell lingered throughout, the carpets were burned and heavily stained, and the tables were visibly neglected. The level of maintenance is shockingly poor, and this property should not be advertised or rented in such a state. The photos are misleading and do not reflect the reality at all. This was a stressful and unacceptable experience, resulting in a complete waste of time and money. Avoid this place completely.
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