Completely unacceptable from beginning to end. Upon arrival, the accommodation was in a dangerous and unacceptable state, looking nothing like the description provided. I reported the issues to both the property owners and the service but received no substantial help from either, forcing me to find alternative lodging. The front door appeared to have been forcibly opened, the sofa was entirely unusable, panels were damaged, a persistent smoke odor lingered, the carpets were burned and heavily stained, and the tables were obviously neglected. The level of maintenance is alarmingly inadequate, and this property should not be listed or rented out in such a condition. The images are misleading and do not accurately represent reality. This was a distressing and unacceptable experience, resulting in a complete loss of time and money. Steer clear at all costs.
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