I have encountered multiple frustrating situations with the customer service. Once, I accidentally placed a duplicate order, and they refused to let me cancel it, despite having just made the order (and the second order was shipped TEN DAYS LATER). Additionally, I received a call stating they were attempting to process a payment for an item I received FOUR months prior because they had "forgotten" to charge me, even though a charge had already cleared my account at the time of the order. They charged my debit card again anyway! Their customer service is outsourced overseas, and they won’t escalate to a supervisor when requested.
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Coldwater Creek offers quality women's clothing in misses, petite and additional women's sizes. Shop online or at any of our stores for women's clothes and fashion jewelry.