Moved from SC to NC with three months storage in between. Assured by the salesman that we would get their A+ drivers and crews, and that he would be our point person every step of the way. Until things went off the rails and he and office managerial personnel ghosted us. Move out went without any big issues other than some poor communication and coordination. Then came move in. Disappearing drivers, insufficient crew numbers, three separate dates and deliveries due to incomplete loading, a third party outfit needing to come in for our piano and the office trying to surcharge several hundred dollars more despite paying an additional fee already, damaged items (which they did pay for), not a single apology or reach out afterward. And worst if all, being given false information and status reports. Example: when the first move in date fell through: the salesman told us the truck was loaded but the driver was MIA. The office manager told us everything was still in storage. So imagine not knowing where all your possessions are and whether they are secure. Bottom line was no effort made to mitigate our distress or demonstrate anyone cared to step up when problems arose.
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We have been committed to making moving easier and safer for families since 1914. When J.M. Coleman founded the company with eight horses, a few wagons and an unwavering dedication to service, he had a dream for the future. Now with over 100 years of experience under our wheels, Coleman Worldwide Moving remains true in its original focus - you, the customer. Although many things have changed since that first move, we understand that an individual's basic needs for trust, respect and dependability have not. Whether your dreams include moving across the street, across America or across continents, you can trust Coleman-Allied to go "that extra-mile" when you need it.See more
