Do not interact with this company in any way.
This is single handedly the worst company I have ever been a customer of.
I ordered a white tracksuit, the product images looked great and the quality on the ads seemed perfect.
Unfortunately, the product I received (I ordered on feb 1st 2026, and recieved and requested to return the item on 19th Feb 2026) was your standard white label, low quality import straight from the far east. The £80 price tag did not reflect whatsoever in the quality.
As soon as I opened the packaging I sent an email to return the item. It’s been over two months and I am still without a return address. They bounce me from email to email, and assure me they are working on it.
This is not the case. They are delaying hoping I give up in my efforts to return the item. I do not want the low quality product, and they refuse to allow me to return it. I would like a refund on the item, and obviously they’re not willing to honour their obligations as a vendor.
They have failed to meet the most basic customer services standards. I am happy to forward the email chain sharing my experience with anyone curious.
COLESICE you must do better. I am writing this review on 14/04/2026, 2 months on from my initial return request on 19/02/2026. I haven’t even been given the address to return it too.
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COLESICE is a streetwear brand built for those who move different.
From premium tracksuits to bold seasonal drops, we focus on quality, comfort, and clean design. Our goal is simple: create pieces that look good, feel better, and stand out without trying too hard.
Thousands of customers across Europe and the US trust COLESICE for everyday drip and standout fits.
Got questions or need support? Our team is always ready to help.
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