I bought this fish camera as a Christmas present for my son, only to find out he already has one from another seller. When I reached out for a return, customer service informed me of a strict 14-day return policy from delivery. This means if it arrived just before Christmas, we wouldn't be able to use it for months due to the winter weather in Illinois. The lack of empathy from the support team was disheartening, especially since I wanted to support their brand. Just think about the issues you might face with the device… Be cautious!
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