Review Time
Right, so I got this Colitt underwater camera thing, Bit skeptical at first but wow! Seeing what's actually down there is unreal, Spotted a few good-sized bream hiding under some rocks. Now I know where to cast. Worth the money, I reckon!
I purchased this fish camera as a Christmas gift for my son, not realizing he already had one from another seller. When I reached out for a return, I was informed of a strict 14-day return policy from delivery. This means if it arrived just before Christmas, we wouldn’t be able to test it until months later due to winter weather in Illinois. The lack of understanding and respect from the support team was disappointing, especially for someone trying to support their brand. Just imagine facing issues with the device… Proceed with caution!
I bought this fish camera as a Christmas present for my son, only to find out he already has one from another seller. When I reached out for a return, customer service informed me of a strict 14-day return policy from delivery. This means if it arrived just before Christmas, we wouldn't be able to use it for months due to the winter weather in Illinois. The lack of empathy from the support team was disheartening, especially since I wanted to support their brand. Just think about the issues you might face with the device… Be cautious!
I am really let down by the seller. I ordered two of the same item, and neither worked. When I reached out for a return label, they refused and insisted I cover the shipping costs. Discovering they are based in Australia, I realized that shipping would nearly equal the item cost. All I wanted was a fair refund and a shipping label. Their response was rude and unhelpful. Very disappointing.
This has been a frustrating experience! I ordered an Advent calendar for my grandson in mid-November, but it still hasn’t arrived, and we’re already halfway through December. Customer service is lacking, and shipping is from overseas. I wish I had checked reviews beforehand. This situation reflects poorly on all products from this seller regarding shipping, quality, and support.
I ordered a Christmas gift for my grandson two weeks ago, and it's still stuck in China. The shipping company hasn't received it yet, and there's no contact number for support. I expected delivery by 12/23, but it hasn’t even cleared customs! I regret not researching this seller better before ordering. I’m really worried I made a poor choice.
I ordered a lure advent calendar for my children, but when they opened it, there was nothing inside. I was very disappointed. After inspecting the box, I found that all the lures had fallen to the bottom. It’s poorly designed, especially for the price I paid. I wish I had read the reviews first!
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