I purchased this fish camera as a Christmas gift for my son, not realizing he already had one from another seller. When I reached out for a return, I was informed of a strict 14-day return policy from delivery. This means if it arrived just before Christmas, we wouldn’t be able to test it until months later due to winter weather in Illinois. The lack of understanding and respect from the support team was disappointing, especially for someone trying to support their brand. Just imagine facing issues with the device… Proceed with caution!
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