A game of 2 halves - the products are my mother's favourites, very good value. However, the last delivery to her care home was received with 2 broken bottles. I've tried writing to their customer service email, now 4 times, but have had no response. They haven't lived up to their returns and refunds policy or the sale of goods act provisions. Very disappointing - no refund and no replacements offered - 3 weeks and counting. It would have been a 4/5 star review otherwise but sadly their customer service has let them down badly.
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We are Collection. Our affordable, high-quality makeup and beauty products are firm favourites with journalists and bloggers alike. See our range here.
