collectivebikes.com

1.9
1.9 Based on 18 reviews

...

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Hayden
Absolutely dreadful service

Absolutely dreadful service. You might assume that attaching the seat, handlebars, and pedals is sufficient for the bike's setup. However, if the bike isn't properly assembled and the derailleur breaks, the company will not take responsibility. The fine print specifies that the bike must be assembled by a professional shop, and proof is required for any claims. Be wary, as the money you think you’re saving could end up being spent on repairs.

1
Date of experience: Jan 10, 2026

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