They enroll customers in a misleading subscription when purchases are made on their site. There’s no disclosure of any trials or requests for consent during the order process for books, and then a month later, they charge for a fraudulent ‘Family community membership.’ When requesting a refund and highlighting this issue, they provide a link suggesting that the customer failed to cancel a free trial, attempting to mislead the customer into thinking it was an oversight while they are actually trying to take advantage of you. I disputed the charge with my bank, but I lost $70. They operate like a scam. Avoid buying from them or any of the names they might change their website to, such as ‘Collective books’ or ‘Your legacy.’ If you’ve faced similar issues, please report them to the relevant authorities!
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Chez Collective Books Co, nous créons des livres-guidés pour préserver les souvenirs et transmettre les histoires de vie.
Notre mission est simple : offrir des ouvrages qui permettent aux familles de se rapprocher, de dialoguer, et de laisser une trace émotionnelle forte à travers l’écriture.
Notre collection, "Je veux connaître ton histoire", invite chacun à raconter son parcours, ses souvenirs, ses rêves. Chaque page est conçue pour guider, inspirer, et surtout, créer du lien.
Offrir un de nos ouvrages, c’est bien plus qu’un cadeau : c’est transmettre des souvenirs qui ne s’effaceront jamais.See more