EasyJet flight was cancelled and then I re-booked for as soon as possible. I have sent multiple pieces of evidence as requested. No one seems to be handling the case. The cancellation and re-booking happened in July 2025. Now they want proof that I took the soonest flight that I could. French airspace was closed and there were delays with all of the flights for days afterwards. Seriously avoid this company.
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Collinson is built around delivering better experiences for our clients’ customers.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.See more