4 day trip in Venice,lost luggage,tried to make a claim for lost luggage through out Post Office travel insurance and was told I needed to prove ownership of the items via pictures of us wearing the clothes or receipts for the items in the case!!!!Who on this planet has that before they go on holiday?!And on the way back from holiday with dirty clothes?!?!Said unless I have proof of ownership of all items in the suitcase then our claim would not be considered!!!Absolutely ridiculous and nobody can believe this!Just a big scam,nobody getting claims paid out!!Deceiving customers beware!!Look at your policy very carefully!!!
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Collinson is built around delivering better experiences for our clients’ customers.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.See more
