Avoid at all costs.They kept us waiting for months, asking for document after document, only to reject our claim in the end.We had to cancel our trip and fly home early because my spouse became seriously ill. We even provided a doctor’s note clearly stating we needed to return home immediately, yet they still refused to cover a single expense.They hide behind fine print and technicalities to avoid paying legitimate claims. It’s shocking how easily they get away with it.We paid for peace of mind — but when we truly needed help, they gave us nothing but stress, false hope, and endless bureaucracy.Don’t be fooled by their cheap prices. You’re not really insured with them.They are heartless, unhelpful, and dishonest.Save yourself the pain — go with literally any other insurer. They are a complete scam in disguise.
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Collinson is built around delivering better experiences for our clients’ customers.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.See more
