Scam artists! Paid for travel insurance through Post Office which is underwritten by Collinson. After landing after our flight to Switzerland, we were informed that due to snow closing a road our transfer was cancelled and I had to find accommodation at the airport and find a new transfer the next day when the road was reopened. The person I was travelling with used Tesco insurance and got the transfer, accommodation, meals and even a travel adaptor refunded, but Collinson say I am owed nothing despite speaking to their manager. Very poor, what's the point of travel insurance if it doesn't cover your travel being cancelled!? Avoid at all costs!
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Collinson is built around delivering better experiences for our clients’ customers.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.See more
