Purchased suggested travel insurance through EasyJet. Even though I live in the US, which they have my address, and could easily see that I'm purchasing from outside of the EU. This meant that when my flight was cancelled my insurance contract actually was not valid. I'm sure there are a lot of people that purchase insurance and never have to worry about it, but Collinson is taking their money when they have no legal obligation to pay. Obviously it is important to read the fine print, but the insurance should never have been offered let alone pushed on a consumer.
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Collinson is built around delivering better experiences for our clients’ customers.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.See more
