TerribleClaim chaotically assessed as two separate claims. Wrong excess appliedFrom google: "Linked Accidents:If one accident causes a second one, the insurance company may treat them as part of the same claim, meaning you'd likely only pay the excess once." I twisted my knee skiing and then, because of that fell in the shower hitting my spine on the bath edge. Thats ONE claim as the accidents are linked. Taking the insurance excess twice shows the claims assessors at Collinson are badly trained or simply incompetent.
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Collinson is built around delivering better experiences for our clients’ customers.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.See more
