I informed saga within 24 hours of my gp saying i could not fly for my holiday. Over 10 years they have been most pleasant at my renewal. It is now 12weeks forward and tho I'm told i will get a good proportion back in a few days i think this poor. I needed more communication if there has been a problem
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Collinson is built around delivering better experiences for our clients’ customers.
We enrich and provide confidence in the traveller journey with our world-renowned Priority Pass airport lounge and experiences programme, while also creating and managing our own airport spaces. We protect via tailored insurance and assistance offerings and deliver travel medical and security services, currently critical to the recovery of the travel sector. And at a time when meaningful engagement with customers is more important than ever, we drive real-time engagement and conversions, increasing the value of loyalty and rewards programmes.See more
