I am extremely disappointed with Colmex Pro's conduct. Due to their own technical error, an incorrect credit was left in my account for over 30 days. Relying on this balance, I managed my risk and positions accordingly.
Suddenly, a month later, they unilaterally deducted funds from my original capital to fix their mistake, causing a massive margin gap. To make matters worse, they are now charging me daily interest on a deficit they created.
Despite multiple attempts to resolve this, I have received no professional response. This is a clear breach of client protection rules. I am now escalating this to the Financial Ombudsman and CySEC.
Avoid until resolved.
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