Review Time
I am extremely disappointed with Colmex Pro's conduct. Due to their own technical error, an incorrect credit was left in my account for over 30 days. Relying on this balance, I managed my risk and positions accordingly.
Suddenly, a month later, they unilaterally deducted funds from my original capital to fix their mistake, causing a massive margin gap. To make matters worse, they are now charging me daily interest on a deficit they created.
Despite multiple attempts to resolve this, I have received no professional response. This is a clear breach of client protection rules. I am now escalating this to the Financial Ombudsman and CySEC.
Avoid until resolved.
I am extremely disappointed with Colmex Pro's conduct. Due to their own technical error, an incorrect credit was left in my account for over 30 days. Relying on this balance, I managed my risk and positions accordingly.Suddenly, a month later, they unilaterally deducted funds from my original capital to fix their mistake, causing a massive margin gap. To make matters worse, they are now charging me daily interest on a deficit they created.Despite multiple attempts to resolve this, I have received no professional response. This is a clear breach of client protection rules. I am now escalating this to the Financial Ombudsman and CySEC.Avoid until resolved.
I’ve been an active trader for over 10 years and have worked with several brokers during that time. Colmex Pro truly stands out. What impressed me the most is the level of personal attention and professionalism you receive as a client.My account manager, in particular, has been exceptional and always responsive, always helpful, and genuinely invested in providing a top-tier experience. The communication is fast, smooth, and personal, which is something you rarely see in this industry anymore. Unlike many brokers where you’re forced to submit tickets and wait, Colmex Pro makes sure you have direct access to someone who knows your situation and supports you immediately. You never feel like just another number.The trading platform itself works perfectly as well, is reliable, intuitive, and exactly what you need as an active trader.Overall, Colmex Pro combines strong technology with outstanding, human-centered service. Thanks to my account manager, I feel supported in every step of the process. Highly recommended for any serious trader.
I had contact with murat from colmex and he explained me al the different accounts and helped me to choose one and gave me the instructions to use it. The service is very good and the platform is also nice but you have to use it more to know how it works.
I'm very satisfied with the personal support I receive at Colmex Pro. My contact, Murat, is always there for me. If there's anything, he responds quickly and competently. He also thinks along with you when needed. In short, I would stick with Colmex Pro for this reason alone.
The company is a great platform to trade with , i was paper trading for 4 months now and it was going well and now i started with real money , i hope with patience and good management that i will be profitable . Also i want to thank Murat for his guidance the whole time to use Colmex platform .
Colmex Pro is a fantastic broker, works fast and efficient. As of assistance - i get fast email responses; also worked with Murat who is very kind, patient and fast-responding, also helped me set up my account and documentation properly, fixed some technical issues along the way; i can ask him anything anytime and get fast and efficient response. Amazing survice!
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