We purchased a Super Ring Sun Sail from Colourtree last year in May 2024. We really enjoyed the shade it provided but we paid quite a bit of money for it to already start tearing. We literally had for just over a year. They claim on their website that they have a very good warranty especially for the item we purchased it should be under warranty for 5 years. What they do not specify on their website is that if you custom order an item it surely cost a lot more but you have no warranty whatsoever. If the quality of the item was as good as they say and charge you for then it wouldn’t be a problem. I will never buy from this company again or recommend anyone to buy from them ever.
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