Awful customer service, do not buy from here! I paid £4.90 for standard delivery which said 3-4 working days to arrive for a present for someone. After a week it hadn’t even been dispatched yet, so clearly it wasn’t going to arrive within the stated timeframe when they hadn’t even bothered to send it yet. I asked to cancel the order, but Laurent from customer services said it couldn’t be cancelled and would be dispatched within the next few business days! Absolutely terrible service, and made worse by refusing to cancel despite the fact the order has not been processed or left the warehouse yet. I’ll be returning the item so they’re just wasting everyone’s time.
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