For 6 months, I've faced repeated interruptions with my Internet and cable service. A total of four technicians identified the issue at the service drop point. I was told a maintenance service request was generated three out of the four times. Countless hours spent on the phone and waiting for technicians, yet no resolution. I want to speak with someone in management, but they refuse to take calls. After being a loyal customer for 31 years, paying an average of $150 a month, I feel completely disregarded. Our area lacks other providers, leaving me with incompetent service. I’m exploring other options to invest my money.
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