comcastbusiness.com

1.1
1.1 Based on 64 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
James C.
Comcast business sucks Trenton White executive sucks as well.

Hi there I'm going to be honest after being in business with these guys business Comcast seven years almost. November 7th 2025 I was having my internet shut down to The idiot only shut the phone off on the 7th of November. I was still getting billed. The billing quit and the internet was finally shut off on the 26th of December lol The whole time I was trying to go to Xfinity from business and they just kept running me around and around and around and around and around and around. I spent a total of about (14.5 HOURS ON THE PHONE from November 7th 2025 to basically January 3rd 2026) however many days that is I don't even care. So my whole thing was FULL OF DISGUST DO NOT LIKE THIS AT ALL. So I ended up instead of leaving I was trying to go to Xfinity and they wouldn't change it however T-Mobile would and AT&T but I was trying to save my $900 early termination fee holy s*** that didn't happen. Trenton White and executive with business Comcast did absolutely no good for me wasted my time like I say at least 62 64 days 14 and 1/2 on phone between this that and the other every time transfer transfer transfer..Long story short I am going to get AT&T internet air because they don't offer 5G except with the air that they offer so that's where I'm going with. My business did bad they're aware of this and I couldn't afford the $300 a month for internet which is crazy in the first place like I'm rich lol I got zero help and disappointment from business Comcast even after 7 years of faithful every month putting up with their raises and their fees and they're okay internet it wasn't fantastic anyway but it was 5G. Now my new AT&T is also 5G at 60 bucks a month and I absolutely need that and appreciate that at this time. You would think with the economy the way it is the world the way it is they would be nicer about that $900 early termination fee because my business did really crappy and I can't afford to pay it? BUT NO EXECUTIVE TRENTON WHITE WAS ABSOLUTELY USELESS AND THE 14 HOURS AND A HALF I PUT ON THE PHONE. SINCERELY THEY SUCK REAL BAD!!!LOL I PUT IT STRAIGHT WITH THE F WORDS AND EVERYTHING WHEN I FIRST DID THIS AND THEY WOULDN'T LET IT GO OUT ONLINE SO I HOPE YOU FIND THIS ONE MORE PLEASANT AND GET TO THE FACTS.Now I'll be blowing it up on Google after a couple of more posts on this platform trust pilot

1
Date of experience: Jan 01, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More