Review Time
False narrative p**** sales people the first thing they do when they talk to you is how much is your budget they don't even tell you what the benefit is they just blah blah blah how much money how much money they're not listening false narrative not recommended at all especially for my ministry of godspeed 28 ministries stay clear this company your business on alibaba.com
I have called them 10 times this month alone- each time spending over 1 hour on the call. I switched the Comcast business because I was told I would have a dedicated rep. Not true. Rep never responds nor calls back. Only chain emails with “ how am I doing” NOT WELL! I’ve been overcharged again for Comcast voice which I never signed up for. Last call was “ I’m not sure why it keeps being added but it shouldn’t be on there and your bill would be corrected” NOPE. Called two days ago and told again “ your bill will be corrected to around $80 to the amount it should be yet charged $140. Outrageous lot poor customer service. Loyal member for over 5 years. Calling AT&T tomorrow
Long wait, just wanted to downgrade speed to reduce my bill. Bait and switch tactics for an hour offering stuff I don’t want and hiding it in the fine print. No cancellation fees except whatever it was they were trying to give you came with a hefty price tag. I should be able to downgrade my speed and bill with ease vs. the run around. It is sad how they try to trick you. If you aren’t paying attention it will bite you later. “Free inside camera” or “free Kwikset”. I just want a lower speed with a lower bill. They advertise $50 a month for 1 gig and then all of a sudden your not eligible???
This has to been one of the worst businesses I've ever had to deal with. I've spent hours on the phone trying to deal with early terminations fees for three of my business because when I called to cancel because the signal was terrible, they told me an upgrade would take care of the problem. When it didn't improve it at all I canceled it! Now they are charging me 1,960.00 in early termination fees for canceling the service they told me would fix the problem, which it didn't help at all!
This has to been one of the worst businesses I've ever had to deal with. I've spent hours on the phone trying to deal with early terminations fees for three of my business because when I called to cancel because the signal was terrible, they told me an upgrade would take care of the problem. When it didn't improve it at all I canceled it! Now they are charging me 1,960.00 in early termination fees for canceling the service they told me would fix the problem, which it didn't help at all!
Do yourself a favor and trust the reviews here, look elsewhere for internet.I’ve had them for years, and I have basically never had a good experience. Their internet is inferior to their competitors in speed - specifically upload speed when it is literally 30x slower - and when your contract ends they double your rate to get you to sign a new contract. I wasn’t sure if I was staying in my lease so I could start a new one and they extracted double from me for several months, then when I signed my new lease and wanted to make a new agreement with Comcast they would not work out anything out for a deal on my double rate and my new rate was $100/month more than my old one for the exact same service. They’re a terrible company that squeezes small business owners for every penny. I spit on this company.
Comcast Business is ABSOLUTE GARBAGE!!! It is not even worthy of 1 star. It goes down constantly. Do not use this service. Literally anything else would be better! It’s been down for 3 days in a row now with nothing but BS excuses.
Hi there I'm going to be honest after being in business with these guys business Comcast seven years almost. November 7th 2025 I was having my internet shut down to The idiot only shut the phone off on the 7th of November. I was still getting billed. The billing quit and the internet was finally shut off on the 26th of December lol The whole time I was trying to go to Xfinity from business and they just kept running me around and around and around and around and around and around. I spent a total of about (14.5 HOURS ON THE PHONE from November 7th 2025 to basically January 3rd 2026) however many days that is I don't even care. So my whole thing was FULL OF DISGUST DO NOT LIKE THIS AT ALL. So I ended up instead of leaving I was trying to go to Xfinity and they wouldn't change it however T-Mobile would and AT&T but I was trying to save my $900 early termination fee holy s*** that didn't happen. Trenton White and executive with business Comcast did absolutely no good for me wasted my time like I say at least 62 64 days 14 and 1/2 on phone between this that and the other every time transfer transfer transfer..Long story short I am going to get AT&T internet air because they don't offer 5G except with the air that they offer so that's where I'm going with. My business did bad they're aware of this and I couldn't afford the $300 a month for internet which is crazy in the first place like I'm rich lol I got zero help and disappointment from business Comcast even after 7 years of faithful every month putting up with their raises and their fees and they're okay internet it wasn't fantastic anyway but it was 5G. Now my new AT&T is also 5G at 60 bucks a month and I absolutely need that and appreciate that at this time. You would think with the economy the way it is the world the way it is they would be nicer about that $900 early termination fee because my business did really crappy and I can't afford to pay it? BUT NO EXECUTIVE TRENTON WHITE WAS ABSOLUTELY USELESS AND THE 14 HOURS AND A HALF I PUT ON THE PHONE. SINCERELY THEY SUCK REAL BAD!!!LOL I PUT IT STRAIGHT WITH THE F WORDS AND EVERYTHING WHEN I FIRST DID THIS AND THEY WOULDN'T LET IT GO OUT ONLINE SO I HOPE YOU FIND THIS ONE MORE PLEASANT AND GET TO THE FACTS.Now I'll be blowing it up on Google after a couple of more posts on this platform trust pilot
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