I closed my account, believing I had settled everything. However, I received a minimum interest charge of 3.00 on a zero balance. When I contacted the support team, they explained that my payment, made by the due date, didn't cover the interest, which resulted in a remaining balance. I questioned why the account balance reflected an amount if it didn't include all charges. After finally reaching a representative, they insisted I had to pay the fee and showed little concern for my frustration over the unexpected charge. The source of the interest remained unclear. Overall, I advise against doing business with this service; their customer support is lacking, their website is difficult to navigate, and their automated responses are unhelpful. Save yourself the trouble and look elsewhere.
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