Bought a $700 massage chair on Amazon that had the usual warranty attached. Within a few months, SEVERAL parts of this expensive chair stopped working. First the air bags, then one of the main motors, then the entire foot massager which is the ENTIRE reason I spent $700 on this. We have been emailing them back and forth for 6 FREAKING MONTHS now just trying to get this thing warrantied. After a very slow 10 emails back and forth... They tell us the manufacturer doesn't have any of the parts in stock. So we wait. For almost a year now. We have just requested to just send us a new chair because this is ridiculous. $700 machine and it falls apart with normaal use in less than half a year, and these people are trying every single thing they can think of to not honor the warranty despite it being very obviously covered.... Which they also agree it is. Its not my problem your manufacturer stopped making the parts for this, the warranty covers it REGARDLESS. So you guys have a week to resolve this or i will continue to escalate this. Not being robbed of almost 1000 bucks. Absolutely not. next i will be reporting you all to BBB and the FTC as a scam. Because thats what this is at this point.
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Comfier is a professional manufacturer of health care and well-being products such as massage cushions, pillows, mattresses, and vehicle auto seat cushions. We have more than 10 years of experience in research, development, and manufacturing. Our products will bring you a healthy and comfortable experience. They can relax muscles, soothe nerves, promote blood circulation, relieve fatigue, significantly reduce all kinds of chronic pain, acute pain and muscle pain, relax the body relieves stress, and reduce skin wrinkles.See more
