comfier.com

3.3
3.3 Based on 15 reviews

Comfier is a professional manufacturer of health care and well-being products such as massage cushions, pillows, mattresses, and vehicle auto seat cushions. We have more than 10 years of experience in research, development, and manufacturing. Our products...

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Average Rating

3.3

/
5

15 Reviews

5 Star
47%
4 Star
7%
3 Star
0%
2 Star
20%
1 Star
27%

All Reviews

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Review Time

Thomas Clift
After considerable research and comparison of the top rated massager brands I select Comfier. The up

After considerable research and comparison of the top rated massager brands I select Comfier. The upgraded Comfier Shiatsu back / neck massager is well worth the extra cost. The customizable, multi features provide exceptional pain relief and relaxation. The product is well constructed and easy to use. Comfier customer support exceeded all expectations in responding to an operational question. Compared to my two prior massagers that were not this brand the Comfier unit far exceeds in all aspects - highly recommend.

5
Date of experience: Jan 31, 2026
Paul Burns
Registering for Warranty Hassles

This review is about registering for an extended warranty. A review of the product may follow. The Comfier support website system did not recognise my UK Amazon invoice number so I was asked to upload proof of purchase. I tried to upload my Amazon invoice pdf only to be told the format wasn't acceptable! I then converted the pdf into a jpg and could upload. Why wasn't my order number (copied and pasted) recognised?Why aren't pdfs acceptable? And how about advising what formats are accepted.Has no one else raised these issues before now? If so, why not deal with them?Much time wasted.

2
Date of experience: Jan 05, 2026
Thomas Clift
Honest Review

After considerable research and comparison of the top rated massager brands I select Comfier. The upgraded Comfier Shiatsu back / neck massager is well worth the extra cost. The customizable, multi features provide exceptional pain relief and relaxation. The product is well constructed and easy to use. Comfier customer support exceeded all expectations in responding to an operational question. Compared to my two prior massagers that were not this brand the Comfier unit far exceeds in all aspects - highly recommend.

5
Date of experience: Jan 01, 2026
Bean
Comfier is a great company to buy from and has great products.

Comfier is a great company to buy from and they offer many GREAT products. I have purchased and use multiple massagers of theirs and I love them all. Having a very bad back, along with shoulder and neck pain these massagers have been life savers for me. I highly recommend the Comfier products!

5
Date of experience: Nov 02, 2025
Victor
Five star product but have environmental concerns

It is most important to protect our planet from further damage that the products we purchase are manufactured to minimise pollution and are made durable and repairable to avoid premature need for their disposal.I was in a dilemma as to whether to give a five star rating for a recently purchased Shiatsu neck and back massager or to stress my concerns about the failures to respond to the complaints made in these Trustpilot reviews.I am happy that the UK internet retailer will accept routine return of this item as we find the Shiatsu massage is too powerful at the moment. The standard automatic neck and massage is a great improvement on the vibration on massage offered to the lower back that needs us older folk to be able to get themselves up from the floor.It may be that the issues here have not been addressed to the UK REP Tanmet Int'l Business Limited, 9 Pantygraigwen Road, Pontypridd, Mid Glamorgan, CF37 2RR tanmetbizatoutlookdotcom I will email them but replace the at with a@ and dot with a .

1
Date of experience: Oct 30, 2025
Clement W.
Good value massagers

Not sure about other negative reviews. But my experience with this seller on Amazon was great. I bought a couple of neck and back massagers from them and had no issue. The build quality is good. The prices were competitive. Overall good brand.

5
Date of experience: Oct 23, 2025
John Wilson
I think I might honestly be Comfier’s…

I think I might honestly be Comfier’s #1 fan. I own several of their massagers, and I use them almost every single day. Whether it’s after work, after a workout, or when I just need to relax, there is always a Comfier product that fits perfectly for the moment. The quality has been consistently reliable, and every time I try a new item from them, I’m always impressed by how thoughtful and creative the design is — they really understand what comfort and relaxation should feel like.Every Christmas, Comfier is always my top choice. My family and friends now expect a Comfier massager from me because they’ve all loved the ones I’ve given before. It’s become a bit of a tradition — and honestly, there's no better gift than something that brings real comfort to someone’s everyday life.I’m already looking forward to what new ideas they come up with next!

5
Date of experience: Sep 08, 2025
Kristin Ross
Bought a $700 massage chair on Amazon…

Bought a $700 massage chair on Amazon that had the usual warranty attached. Within a few months, SEVERAL parts of this expensive chair stopped working. First the air bags, then one of the main motors, then the entire foot massager which is the ENTIRE reason I spent $700 on this. We have been emailing them back and forth for 6 FREAKING MONTHS now just trying to get this thing warrantied. After a very slow 10 emails back and forth... They tell us the manufacturer doesn't have any of the parts in stock. So we wait. For almost a year now. We have just requested to just send us a new chair because this is ridiculous. $700 machine and it falls apart with normaal use in less than half a year, and these people are trying every single thing they can think of to not honor the warranty despite it being very obviously covered.... Which they also agree it is. Its not my problem your manufacturer stopped making the parts for this, the warranty covers it REGARDLESS. So you guys have a week to resolve this or i will continue to escalate this. Not being robbed of almost 1000 bucks. Absolutely not. next i will be reporting you all to BBB and the FTC as a scam. Because thats what this is at this point.

1
Date of experience: Jul 28, 2025
Elias Walker
Not long lasting

Though I certainly have really enjoyed the comfier massage chair for a while, as soon as the warranty was over, the neck portion stopped working. This happened to my sister as well.

2
Date of experience: May 06, 2025
Asol3n31
Easy from start to finish

Really easy from start to finish. Orderd from amazon then delt with company from then on. Am really happy with the head massager, and in communicating with the company during the process very straightforward. It's nice to see a company look after there customers. Defo recommend

5
Date of experience: Sep 21, 2024

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Business Details

  • Comfier is a professional manufacturer of health care and well-being products such as massage cushions, pillows, mattresses, and vehicle auto seat cushions. We have more than 10 years of experience in research, development, and manufacturing. Our products will bring you a healthy and comfortable experience. They can relax muscles, soothe nerves, promote blood circulation, relieve fatigue, significantly reduce all kinds of chronic pain, acute pain and muscle pain, relax the body relieves stress, and reduce skin wrinkles.See more

  • language https://comfier.com

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