I had bought a hand massager.It stopped working.Warranty first year they pay return.After that you pay.I sent it UPS. 34 kilometres, $21.45.They replied that it was out of stock and they suggested a substitute.Since it comes from China who knows when it will show up.Since they suggested it, I agreed.I have arthritis in the right thumb. I tried and tried but my hand is tooLarge.I couldn’t insert my hand in far enough to massage my palm.I wanted to give it a fair chance to see it would work.My original massager would let me insert it all the way to the wrist, just what I needed.I told them that it didn’t do what I needed it to do.I told them I wanted to return it and get original one back.It’s a good thing that I wasn’t holding my breath waiting for a reply.They didn’t want to agree.They didn’t know how to say no.So they didn’t say anything.They just filed it under garbage.Notes:1-)I took suggest to mean recommend.It’s better not to suggest if there is a chance it may not be suitable.2-) I am now stuck with a massager that is useless, it doesn’t do what has to be done.3-)Suggestion, if you have a problem pray it’s in the first year.4-)Distance could increase shipping costs.5-) If you do return it and they want to substitute will it be as good?
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Comfier is a professional manufacturer of health care and well-being products such as massage cushions, pillows, mattresses, and vehicle auto seat cushions. We have more than 10 years of experience in research, development, and manufacturing. Our products will bring you a healthy and comfortable experience. They can relax muscles, soothe nerves, promote blood circulation, relieve fatigue, significantly reduce all kinds of chronic pain, acute pain and muscle pain, relax the body relieves stress, and reduce skin wrinkles.See more
