I ordered a pair of sneakers from OrthoWear in February. I recieved them & they were too large. I contacted them to exchange for a smaller size. After much back & forth, they finally agreed to honor the guarantee advertised on their website.
I recently got the replacement pair. They are a completely different style & color. Contacted them again to correct their mistake. I included photos. They REFUSED to send the correct pair and they REFUSED to refund.
Buyer Beware! I've also contacted BBB. ComfortWear's BBB Score is an F!! Now I completely understand the horrible service I received.
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Over 450,000 people have benefited from our unique shoe construction and anatomical orthotic insoles. We have improved mobility, increased comfort from heel to toe, and relieve heel, foot, knee, and lower back pain.
