comfortpure.com

4.1
4.1 Based on 43 reviews

Comfort Pure is committed to making organic furniture affordable for any household. With over 20 years in the industry, we source natural eco-friendly mattresses, beds, and futons at competitive prices....

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Average Rating

4.1

/
5

43 Reviews

5 Star
63%
4 Star
9%
3 Star
14%
2 Star
2%
1 Star
12%

All Reviews

Filter Reviews

Review Time

Pat Pearce
Exceeded expectations

Customer Service answered all my questions. Great follow up on all concerns.

5
Date of experience: Oct 15, 2025
keith townsend
We appreciate very much the quality of…

We appreciate very much the quality of your shikibuton. We find it very comfortable and therefore very healthy not just in the good quality of sleep but in the materials used skillfully. Thank you. Keith and Paulette Townsend

5
Date of experience: Oct 15, 2025
Katia & Nick Hazen Peterson
Wood quality nice but some problems...

Shipping came split instead of all together... a bit confusing. There was hardware missing that had to be shipped later. Plastic covers for recessed holes do not stay in place and look cheap.

3
Date of experience: Oct 06, 2025
Water Damage and Adequate Compensation

The futon frame I purchased from Comfort Pure arrived with water damage to the vast majority of the slats. Comfort Pure was quick to respond and after some back and forth, offered a 20% refund for the damage. In the same phone call, I asked a few questions about the product and they responded quickly with photos and advice. Thank you, Comfort Pure!

4
Date of experience: Sep 29, 2025
Maria S.
Awesome product and customer experience!

Ordered a folding tatami mat, was called to confirm details a day after my order and received the package a couple days after that! The tatami mat smells lovely, my husband and 1 year old are obsessed

5
Date of experience: Sep 23, 2025
Ningjing Xia
Pretty good quality

Pretty good quality, very reasonable price.

5
Date of experience: Sep 15, 2025
Ryan Niederberger
The bed is amazing

The bed is amazing! love it so much. Shipping took quite long, that is why I gave the 4 stars in stead of 5. I was contacted about the shipping 2 times and totally was understanding of it but still took quite a long time.

4
Date of experience: Sep 10, 2025
Sleeps great!

I’m really happy and comfortable with my futon and mat. I’m sleeping great! The cover feels quite snug but I’m hoping the zipper will hold up ok. Definitely a cold water wash and hang dry is going to be the only possibility.

5
Date of experience: Sep 04, 2025
Adam B
Positive experience with the order and delivery

I had a very positive experience with Comfort Pure. Before purchasing a Tatami bed set, I spent a lot of time researching and was nervous about making such a big commitment. When I reached out, the Comfort Pure team answered all my questions and was professional throughout the process. The delivery company was also excellent—professional, courteous, and easy to schedule with. Overall, I’m very happy with my purchase and recommend Comfort Pure.

5
Date of experience: Aug 26, 2025
Love my futon

Well described and looks good. Overall very happy with my purchase, hope to do business again in the future.

5
Date of experience: Aug 15, 2025

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