fairybell.us

3.6
3.6 Based on 160 reviews

Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best!...

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Average Rating

3.6

/
5

160 Reviews

5 Star
56%
4 Star
7%
3 Star
4%
2 Star
9%
1 Star
24%

All Reviews

Filter Reviews

Review Time

John Paul Kirwin III
Great product

Great product. Easy to install. Order process was smooth.

5
Date of experience: Oct 15, 2025
Steve Briggs
missing parts

it's really bad when you open the box and there are missing parts. so this was really bad

1
Date of experience: Oct 09, 2025
Cheesemaker’s Inn
Anticipate significant delays

Warranty parts were ordered early in 2025. In follow-up a several weeks later, I was advised they don't ship until October, which was not apparent. Late summer I get an email saying shipment delayed until late November. Now I get a survey link and haven't seen product yet.

1
Date of experience: Sep 29, 2025
Don H
Long Leadtimes

There is a long time between placing the order and receiving the order even if the items are shown in stock. It took 6 weeks to receive the flagpole and it has been 8 weeks and we haven't received our tree yet. There were no shipment status updates from Fairybell US until I sent emails for shipment updates. The last update I received stated I should receive by end of this month which if it does arrive, would be almost 3 months since order placed a we were charged. Wish there was some notation about long leadtimes on Fairybell US website.

1
Date of experience: Sep 29, 2025
Norbert  Ten Brinke
Delivery to wrong address& incomplete

Delivery to the wrong address. Then when it got to the good address. Only the cheapest part arrived. Even that part the poles, the package was open and parts are missing.

1
Date of experience: Sep 29, 2025
Nancy Jennings
I ordered my tree back on July 28

I ordered my tree back on July 28, I got a notice that it finally shipped on Aug 8th but no updates since then. Can you please send me some info.

1
Date of experience: Aug 19, 2025
PizzaFire467
Great product

Great product we love our tree

5
Date of experience: Feb 04, 2025
Leila Patterson
I reached out about a product I had…

I reached out about a product I had purchased that was defective and they immediately, courteously corrected it and sent a new one!

5
Date of experience: Jan 29, 2025
Leila Hawkins
Thanks Fairybell

5
Date of experience: Jan 16, 2025
Shawna Carter
No company response

1, i’ve never gotten the product to work.2, The companies never responded to emails,3, to purchase replacement parts from the same company with no response.4, maybe it’s the shipping company all my boxes of had damage to him.

1
Date of experience: Jan 10, 2025

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Business Details

  • Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.See more

  • email info@fairybell.us
  • language https://fairybell.us

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