So I went into my local Mildura Vic Branch after making an appointment to follow up on a pre approval for a personal loan that had come up on the online application as charging 19.05% As a long standing customer with an excellent credit rating I asked for a better rate considering 3 other lenders had offered around 12% I WAS REFUSED and told my only recourse was to put in a complaint to the branch manager which I did and was told I would be contacted shortly the same day So far nothing So thinking if they can't be bothered then neither will I and am contemplating taking my business and accounts elsewhere - Very Dissapointed
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The Commonwealth Bank of Australia is an Australian multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom.
