The product I received does not match the photos or description shown on the website. The color is completely different, and the overall quality is very poor. Although the item is advertised as cotton, the fabric smells strongly of plastic and does not feel like cotton at all, which is highly misleading.The refund process is equally frustrating. Customer service only offered a 50% refund or a store voucher. For a full refund, I was told I must return the item at my own expense, despite the return being international, costing over $11, and requiring me to provide the tracking number myself. This is unreasonable, especially given that the product was clearly misrepresented.Overall, this was a very unprofessional experience. The quality does not reflect what is advertised, and the refund policy is unfair and not customer-friendly. I would not recommend purchasing from this company.
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